Refund policy
RETURN & REFUND POLICY FOR ONLINE ORDERS ONLY
Returnable Items
Regular-priced clothing:
- Eligible for return within 14 days of delivery
- Store credit only
- Size exchange available upon availability
- Customer pays return shipping
Non Returns or Exchanges
- Sale items
- Clearance items
- Jewelry
- Hair accessories
- Intimates
- Gift cards
Items must be:
- Unworn
- Unwashed
- Free of odors, makeup, deodorant, or pet hair
- Tags attached
HOW TO RETURN Returnable Items
- Text our store cell number 423-668-1356 your shipping tracking number to notify us item is on its way.
- Once we receive & inspect the item, we will text you to notify item was received and provide you with the in-store credit information. Credit never expires.
- Securely pack & mail your return items to the following address:
North Star Boutique
Attn: Returns
15694 Rankin Avenue
Dunlap, TN 37327
CONTACT US
If you have any questions, comments or concerns, do not hesitate to reach out to us via phone number or email:
Phone Number call or text: 1 423-668-1356
Email Address: northstarboutique.info@gmail.com